How do I book an appointment?
You can book directly through our website or by calling the salon. a deposit may be required to secure your spot.
Do I need to bring my own hair or extension?
Yes, clients are welcome to bring their own bundles, wigs, or extensions. However, we also offer quality hair option for purchase on website.
How long does a typical appointment take?
Service times vary depending on the style. braids can take -6 hours, sew-ins 2-4 hours and wig installs around 1-2 hours. we'll give you an estimate when booking.
Do You offer service for kids?
Yes, we provide gentle , age-appropriate braiding styles for kids with patience and care.
Can you revamp an old wig?
Yes! Our wig revamp service refreshes your wig with washing, restyling, and customization.
What should I expect during a bridal consultation?
We’ll discuss your dream look, recommend styles, and provide a trial if needed, so you feel confident on your big day.
How do I maintain my style after leaving the salon?
How do I maintain my style after leaving the salon?
What is your cancellation policy?
Appointments must be canceled or rescheduled at least 24–48 hours in advance. Deposits are non-refundable but may be applied to a new booking.
Do you sell clothing and accessories in-store?
Yes! The Luxe Place offers a curated selection of trendy clothes, handbags, shoes, and earrings to complete your look.
Can I shop without booking a hair appointment?
Absolutely! you can stop by just to shop, even if you don’t have a salon appointment.
Do you accept returns or exchanges?
Returns/exchanges are accepted on unworn clothing and accessories within 7 days of purchase. Hair products and wigs are final sale.
Do you offer online shopping?
Yes, select items will be available for purchase on our website. Follow our social media for updates on new arrivals.
Can I try on items in-store?
Yes! fitting rooms are available for clothing, and our staff will help you style your look.
